Lola James | Artisan Soy Candle Collection | Luxury Handcrafted Candles
Description
Experience the warmth and character of our Artisan Candle Collection — a curated series of handcrafted, one-of-a-kind candles poured in vintage and repurposed vessels. Each candle is uniquely designed, often adorned with delicate wax details or botanical touches, making every piece a work of art.
Poured in small batches in the Pacific Northwest, these candles embody timeless craftsmanship, sustainability, and the beauty of imperfection. No two are ever the same — each one tells its own story, ready to become part of yours.
Perfect as a thoughtful gift or a distinctive addition to your home décor, these artisan-made candles bring warmth, texture, and history to any space.
• One-of-a-kind handcrafted candles
• Poured in vintage or reusable vessels
• Made in small batches with care
• Sustainable, giftable, and uniquely yours
Return Policies
We want you to be satisfied with your lolajames.com purchase!
With respect to glassware items, we have a 14-day return policy. This means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, or if you have any return-related questions, please contact us at support@lolajames.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Due to the handmade nature of our products and the fact that they are personal care items, we are unable to accept returns on these products. If you are not completely satisfied, please contact us at support@lolajames.com so that we can make it right.
Gift cards are not returnable or refundable.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as personal care goods (including soap, shampoo, or other grooming products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at support@lolajames.com.
Hear the Good News
“Amazing!”
I've tried many shampoo bars. This one is unique. It brings so much volume to my hair. I'm not sure how, but it's safe to say that my hair doubles when I use this bar. I absolutely love it!
Frequently Asked Questions
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Switching to eco-friendly handmade soaps means choosing products that are better for your skin and the planet. Our natural soaps are biodegradable, plastic-free, and made using sustainable methods—helping reduce waste while providing a cleaner, more conscious self-care experience.
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Answer 1
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A single handmade soap bar can last 3–4 weeks with proper care. To extend its life, keep your soap dry between uses by placing it on a well-draining soap dish—this prevents it from softening and helps you enjoy more luxurious lathers per bar.
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Absolutely. All our handmade soaps are 100% vegan and cruelty-free. We never use animal fats or test on animals—our commitment to ethical, sustainable skincare runs through every step of the process.
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Yes! Lola James handmade soaps are ideal for all skin types, including sensitive skin. Each bar is enriched with soothing natural ingredients that help maintain your skin’s moisture balance without causing irritation or dryness.